| Q1.
What is audio conferencing?
Q2.
Who needs audio conferencing?
Q3.
Who is considered as the chairman of a conference?
Q4.
How is an audio conference arranged and how does
it begin and end?
Q5.
What is the maximum number of people that can take
part in a single conference at once?
Q6.
Is it possible to involve mobile phones in a conference?
Q7.
What other additional services are provided with
Entacall’s audio conferencing?
Q8.
What protection methods are provided to make a conference
as secure as possible?
Q9.
How much do I pay?
Q1.
What is audio conferencing?
This
is a service that allows 3 or more people to be
linked together through a telephone call. All the
people involved in the conference can hear each
other and can also be speaking interactively. Some
people call it phone conferencing or teleconferencing.
Q2.
Who needs audio conferencing?
Audio
conferencing is perfect for people who regularly
attend meetings with others who are scattered around
the country or world. It is also perfect for people
who just do not have the time to travel to meetings.
It is also suitable for firms with tight travel
budgets as it is much cheaper than actual travel.
Q3.
Who is considered as the chairman of a conference?
This
is the person who hosts the conference and organises
it. He/she is the one who is billed for the charges
of the conference. The chairman can also decide
which people can only listen and not talk in a conference.
Q4.
How is an audio conference arranged and how does
it begin and end?
The
chairman of the conference first decides the time
for the conference. He/she then reserves the time
and a number with Entacall online. Once the conference
is being booked all the attendants will receive
an email invitation providing the conference date,
conference time, conference subject, phone number
to call and a PIN to quote when he/she enters the
conference. Hours before the conference is set to
begin, all attendants are sent reminders by SMS
message (the chairman decides the time these reminders
are sent). To enter a conference a person simply
calls the number and quotes his/her PIN. The conference
begins when two or more people have entered. To
leave a conference, you simply have to put down
the phone. A conference ends when the last person
puts down the phone.
Q5.
What is the maximum number of people that can take
part in a single conference at once?
Entacall's
standard package allows up to 20 people to be involved
interactively in a conference. But as many people
as you require can be arranged, at an extra cost.
Q6.
Is it possible to involve mobile phones in a conference?
Yes,
but the downside is that mobile phone connections
are often quite poor and people using mobile phones
may drop out of the conference if their connection
fails.
Q7.
What other additional services are provided with
Entacall’s audio conferencing?
- Once
you are registered you'll be assigned a permanent
personal conference telephone number (always starts
with 0207) that will always be dedicated to you.
This means the conference facility will be always
available to you (because no one else will be
sharing the same number) whenever you want it
without reservation. This is particularly useful
when you need to host an emergency conference
(e.g. in 2 minutes time) because all you need
to do is to inform all the attendants to dial
your personal conference number at your requested
time. This service is perfect for firms that have
frequent meetings that cannot be scheduled.
- Online
reservation: of course you can utilise our online
booking facilities to present a more professional
image to your attendants who might be your potential
clients or business partners. This includes the
FREE email invitation and SMS reminder service
we mentioned in Q4.
- Operator
assisted conferences: There will be an operator
standing by during the conference and will help
with any problems if they arise once you press
*3. The operator will also introduce every attendant
when they first log in.
- Recording
of conferences: You can have the options to record
a conference if you wish.
- Playback.
Anybody in a conference can playback any pre-recorded
information that he/she has.
Q8.
What protection methods are provided to make a conference
as secure as possible?
We
have the ability to make your conference as secure
as possible. We guarantee that the connection is
secure. We can also offer password confirmation
when people are to enter a conference. There are
also other methods available, so please call us
if you would like to know more.
Q9.
How much do I pay?
You
have the options to become a subscriber which gives
you a discounted rate per minute if you are a frequent
user, or you can choose to pay per use (non-subscriber).
If
you are a Subscriber
As
a subscriber there is a £26/month
subscription fee charged to your account,
but you can benefit from as low as 8.5p/min for
the connection.
E.g.
You arrange a conference for 4 attendants (Mr. A,
B, C and yourself). Mr. A left 10 minutes after
the conference started, and the rest of you stay
for another 10 minutes. In this case you (as a chairman)
will be charged:
8.5p
* 10 (Mr. A's connection fee) + 3 * 8.5p * 20 (Mr.
B, C and your connection fee) = £5.95 in total
for your whole conference.
If
you are a Non-Subscriber
As
a non-subscriber you do not need to pay any subscription
fee. All you need to pay is 12p/min connection fee.
E.g.
You arrange a conference for 4 attendants (Mr. A,
B, C and yourself). Mr. A left 10 minutes after
the conference started, and the rest of you stay
for another 10 minutes. In this case you (as a chairman)
will be charged:
12p
* 10 (Mr. A’s connection fee) + 3 * 12p * 20 (Mr.
B, C and your connection fee) = £8.40 in total
for your whole conference.
Audio
Conferencing |
Price |
|
| Non-Subscription
(pence/min) |
12ppm |
|
| |
|
|
| Subscription
(pence/min) |
8.5ppm |
|
| |
|
|
| Subscription
Fee / month |
£26.00/Month |
|
Note
1: Please note that on top of this fee you still
need to pay for the normal call charge rate to your
service provider for dialling 0207 numbers either
from your landline or mobile.
Note
2: All prices quoted are VAT Exclusive.
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